What if I miss a class?
We do not give any credits/refunds for missed classes. MBA does not guarantee that there will be an opening in another class. If you miss a class for personal reasons the MBA staff will work with you to try to find an opening in the same class at another time. Make up classes cannot be scheduled more than five days in advance. Please let us know if you will be missing a class so that we may schedule another player in that slot.
Lessons that are cancelled within 3 hours of your start time there is no cancellation fee. Lesson “no shows” or cancellations after this 3 hour window will result in a $35 dollar charge.
MBA Programs Refund Policy
No credit or refund will be issued due to personal reasons, or illness unless MBA is notified in writing 14 days in advance of the program start date. NO EXCEPTIONS. To cancel a registration, you must give a 14-day written notice prior to the program start date to receive a partial refund or credit toward a future program. A 25% service charge will be assessed on each program refund or credit. To transfer classes, you must also give a 14-days written notice prior to the program start date. A $35 charge will be assessed for any request to move or switch classes or camps.
For Metro Senators teams any partial refund, full refund or transaction change will result in a 10% service charge. Refunds are not policy within the Metro Senators travel program as you have agreed and confirmed your roster spot.
Weather Related Cancellations
We do not issue any refunds for weather related cancellations. MBA will issue a pro-rated credit on your customer account for any camps or programs that are cancelled due to weather related issues. Make-Up Classes are not typically scheduled for weather related cancellations but can be requested by the customer in lieu of the credit. NO EXCEPTIONS to this policy.